Returns

Your satisfaction is our highest priority. If you are not satisfied with your purchase for any reason, please let us know within 30 days to exchange the item or to receive store credit.

You will be emailed a Return Merchandise Authorization and return label. Once your return is received and processed, we will send you an email that includes the details of your store credit. The shipping fee will be deducted from your balance.

To be eligible for a return, your item must be in original condition: unused, tags attached and in the same condition that you received it. Sale items are final sale and are not eligible for returns or exchanges.
Please send all returns to:
Returns Department
Hatched Baby
26895 Aliso Creek Rd. Ste B403
Aliso Viejo, CA 92656

Exchanges
We want you to be 100% satisfied with your purchase. If you need a different size or color in an item, we recommend purchasing that item and mailing back the original to ensure you get exactly what you want and it does not sell out. For unique circumstances in which the wrong item was sent or the product arrived damaged, please email us at info@hatchedbaby.com so we may promptly correct the situation.